Customer service

After-sales service policy

We promise that for FOTILE kitchen appliances sold by FOTILE authorised distributors in Australia, range hoods: two year On-Site Warranty (including parts and labour) and motor is covered by a ten-year (part only) warranty;Hobs: two-year On-site repair service(including parts & labour);Ovens, Microwares and Steam Ovens: one-year repair service (including parts and labour)

Service hotline:

National free hotline: 03 9939 9926

Users of other cities can contact the local dealer or directly call the national free hotline.